Job Summary
The Regional Director is responsible for ensuring effective service delivery from Delta Lambda Phi to the undergraduate chapters in their region. Duties include, but are not limited to:
meet biweekly or as necessary with Senior Director of Chapter Support
providing supervision and coaching for Chapter Counselors within their region
ensuring Chapter Counselor have the needed training and tools to fulfill job expectations
serving as auxiliary support for Chapter Counselors as it relates to chapter performance
coordinating with other Regional Directors to ensure uniform service delivery models and deliverables under the direction of the Senior Director of Chapter Support
ensuring consistent and clear communications on Fraternity priorities and chapter needs between Chapter Counselors and the Senior Director of Chapter Support
advising on regional events with the events team
regularly communicating with appropriate campus personnel and chapter advisers
ensuring chapter and local alumni association compliance with all Fraternity policies and procedures
communicating chapter and local alumni needs to the appropriate office of the Fraternity
delivering and communicating Fraternity programs and operational updates to chapters and local alumni associations
co-planning regional events with each event planning team
communicating with appropriate campus personnel and chapter advisers
coaching chapters and local alumni associations to the Standards of Excellence
any other duties as assigned
Essential Job Functions
Monthly meetings with local chapter/colony
Attend all Fraternity office and administration office meetings
Work with Chief Chapter Support Officer and Chief operations Officer to ensure all chapter/colony obligations are submitted
Report status of Chapters on a monthly basis
Supervise Regional Staff
Collaborate with Office of Legal Affairs, as appropriate
Assist events team to plan and execute Regional Conferences and other social gatherings
Be a "Master of Ceremonies", alongside the Executive Director and events staff, at Conferences
Promote and advertise fraternity events and campaigns to all chapters
Communicate closely with Campus Greek Life offices as needed to ensure policy compliance and collaboration to increase trust/support between DLP and Universities
Evaluate Chapters on the Standards of Excellence; communicate needs to the Fraternity Office, and coach Chapters to improve their Standards of Excellence
Supervisor:
The RD is supervised by the Senior Director for Chapter Support
Required Qualifications
Preferred Qualifications
Leadership experience within home chapter
Knowledge of Delta Lambda Phi’s current policies and procedures
Ability to work independently
Ability to travel 2-3 weekends per year (travel and lodging paid)
Expected Workload
A moderate workload of approximately 6-10 hours per week is expected.